Airline Marketing Strategy with Low Cost Carrier Concept in Improving Company Competitiveness
|
Keywords:
Low Cost Carrier, Marketing Strategy, Pricing, Route Accessibility, Service Simplification
AbstractThis study investigates the influence of marketing strategies under the Low Cost Carrier model on the competitiveness of PT Lion Mentari Airlines, one of Indonesia’s leading budget airlines. As air travel becomes increasingly accessible, LCCs have emerged as key players in providing affordable and efficient transportation. This research adopts a qualitative descriptive approach to examine how four marketing variables pricing strategy, route accessibility, service simplification, and promotion strategy contribute to Lion Air’s competitive positioning in the domestic aviation industry. Data were collected through interviews, observations, and documentation involving marketing and operational personnel. The findings indicate that dynamic pricing, regional route expansion, simplified in flight services, and digital promotions collectively strengthen brand visibility, customer loyalty, and operational efficiency. These strategies allow Lion Air to serve broader market segments while maintaining profitability in a highly competitive environment. The study concludes that the integration of cost efficient marketing approaches under the LCC framework significantly enhances organizational competitiveness and sustainability. Implications of this study highlight the importance of strategic alignment between service design and market expectations in maintaining a resilient LCC business model.Downloads
Download data is not yet available.
ReferencesAlamdari, F., & Fagan, S. (2005). Impact of the Adherence to the Original Low Cost Model on the Profitability of Low-Cost Airlines. Transport Reviews, 25(3), 377–392. DOI: https://doi.org/10.1080/0144164042000339328 . Kiradoo, D. G. (2024). Integrated Advertising, Promotion and Marketing Communications. Integrated Advertising, Promotion and Marketing Communications. San International Scientific Publications. DOI: https://doi.org/10.59646/iapmc/144 . Bieger, T., & Wittmer, A. (2020). Air Transport and Tourism Perspectives and Challenges for Destinations, Airlines and Governments. Journal of Air Transport Management, 89. DOI: https://doi.org/10.1016/j.jairtraman.2020.101865 . Chen, Y., & Xie, K. L. (2017). Online Consumer Review Factors Affecting Offline Hotel Popularity: Evidence from Tripadvisor. Journal of Travel Research, 56(2), 191–203. DOI: https://doi.org/10.1177/0047287516636239 . Dobruszkes, F. (2013). The Geography of European Low Cost Airline Networks: A Contemporary Analysis. Journal of Transport Geography, 28, 75–88. DOI: https://doi.org/10.1016/j.jtrangeo.2012.11.004 . Forgas, S., Moliner, M. A., Sánchez, J., & Palau, R. (2010). Antecedents of airline passenger loyalty: Low cost versus traditional airlines. Journal of Air Transport Management, 16(4). DOI: https://doi.org/10.1016/j.jairtraman.2010.01.001 . Kim, H., & Lee, W. (2011). Customer Satisfaction Using Low Cost Carriers. Tourism Economics, 17(5), 1113–1127. DOI: https://doi.org/10.5367/te.2011.0089 . Stuchlý, P., Hennyeyová, K., Janšto, E., Šilerová, E., & Vaněk, J. (2023). Marketing Management of Electronic Commerce in the Process of Current Marketing Management. Agris On-Line Papers in Economics and Informatics, 15(2), 105–113. DOI: https://doi.org/10.7160/aol.2023.150209 . Lu, C., & Wang, C. H. (2014). The Relationships Among Environmental Orientation, Green Supply Chain Management and Financial Performance of Taiwanese Electronics Companies. International Journal of Production Research, 52(18), 5454–5467. DOI: https://doi.org/10.1080/00207543.2013.849014 . Mason, K. J., & Morrison, W. G. (2008). Towards A Means of Consistently Comparing Airline Business Models with An Application to The Low Cost Airline Sector. Research In Transportation Economics, 24(1), 75–84. DOI: https://doi.org/10.1016/j.retrec.2009.01.007 . Tsaur, S. H., Chang, T. Y., & Yen, C. H. (2014). The Evaluation of Airline Service Quality by Fuzzy MCDM. Tourism Management Perspectives, 9, 71–77. DOI: https://doi.org/10.1016/j.tmp.2013.11.002 . Sukwadi, R., Susanto, A., & Liang, Y. C. (2021). Airline Service Quality Evaluation for Indonesian Low-Cost Carriers Based on Extenics Innovation Theory. Archives of Transport, 58(2), 7–20. DOI: https://doi.org/10.5604/01.3001.0014.8794 . Vikaliana, R., & Evitha, Y. (2019). Enhancing Service Quality to Increase Customer Satisfaction: A Phenomenological Method of Low Cost Carrier Airlines Companies in Indonesia. International Journal of Recent Technology and Engineering, 8(2 Special Issue 9), 965–973. DOI: https://doi.org/10.35940/ijrte.B1103.0982S919 . Herjanto, H., Amin, M., Okumus, F., & Cobanoglu, C. (2022). Airline Service: Low-Cost-Carriers (Lccs) Failure and Passenger Emotional Experience. Tourism Review, 77(3), 945–963. DOI: https://doi.org/10.1108/TR-01-2021-0025 . Rao, P., & Holt, D. (2005). Do Green Supply Chains Lead to Competitiveness and Economic Performance?. International Journal of Operations and Production Management. DOI: https://doi.org/10.1108/01443570510613956 . Santos, Z. G. dos, Vieira, L., & Balbinotti, G. (2015). Lean Manufacturing and Ergonomic Working Conditions in the Automotive Industry. In Procedia Manufacturing (Vol. 3, pp. 5947–5954). Elsevier B.V. DOI: https://doi.org/10.1016/j.promfg.2015.07.687 . Chygryn, O., Rosokhata, A., Rybina, O., & Stoyanets, N. (2021). Green Competitiveness: The Evolution of Concept Formation. In E3S Web of Conferences (Vol. 234). EDP Sciences. DOI: https://doi.org/10.1051/e3sconf/202123400004 . Lotfi, B., & Karim, M. (2016). Competitiveness Determinants of Moroccan Exports: Quantity-Based Analysis. International Journal of Economics and Finance, 8(7), 140. DOI: https://doi.org/10.5539/ijef.v8n7p140 . Pata, U. K., & Kartal, M. T. (2023). Impact of Nuclear and Renewable Energy Sources on Environment Quality: Testing The EKC and LCC Hypotheses for South Korea. Nuclear Engineering and Technology, 55(2), 587–594. DOI: https://doi.org/10.1016/j.net.2022.10.027 . Tarasov, D., Leitch, M., & Fatehi, P. (2018, September 29). Lignin-Carbohydrate Complexes: Properties, Applications, Analyses, and Methods of Extraction: A Review. Biotechnology for Biofuels. BioMed Central Ltd. DOI: https://doi.org/10.1186/s13068-018-1262-1 . |
Published
2025-08-31
Section
Articles
How to Cite
Rumani, D. D., Wardana, M. A., Iswahyudi, P., & Luwihono, A. (2025). Airline Marketing Strategy with Low Cost Carrier Concept in Improving Company Competitiveness. Jurnal Informatika Ekonomi Bisnis, 7(3), 571-575. https://doi.org/10.37034/infeb.v7i3.1227
![]() This work is licensed under a Creative Commons Attribution 4.0 International License. |


















